QUALITY

 

At Coe Design, we offer a commitment to quality. Our aim is to deliver the highest level of expertise and excellence in the design, specification and application of our services.

 

We aim to invest in improving our service to clients through a process of continuing professional training, researching product developments, updating communication systems office technology and security of information systems. We strive to offer a consistently high standard of service, tailored to client needs.

 

Coe Design regularly monitors its performance and will implement improvements when appropriate. Our staff understand the importance of quality.

 

Our focus on quality helps us to:

• provide a clear business focus
• improve efficiency
• improve consistency
• increase customer satisfaction
• improve communications

 

To discuss our approach to quality or to receive a copy of our quality assurance policy contact us by phone or email.

 

QUALITY UPDATE

August 2011

 

We are in the process of attaining formal accreditation for our Environmental Management System to ISO 14001 standard. (The international standard that specifies a process for controlling and improving an organisation's environmental performance).

 

This process will be completed before February 2012. To view our Environmental Policy in pdf format click here.

 

We are also working towards formalising our quality assurance processes through accreditation with a quality management and assessment system such as ISO 9000.